RELATED PRODUCT BRANDS

Bundle it, pack it, seal it, palletize it, wrap it, and go: ProMach offers customers a single source for all their robotic and end of line packaging needs, from standalone applications to complex packaging systems. We also provide fully integrated end of line systems that offer the shortest path to production, as well as complete project management capabilities including financial and system-performance responsibility. With entry-level to high-speed applications for nearly all industries and markets, ProMach helps all types of customers achieve better performance and create greater value.

EXPLORE OTHER PROMACH BUSINESS LINES

ProMach is your partner from start to finish. Our product brands are grouped into distinct business lines that make the most sense to our customers, covering every function of the production line: Filling, Bottling & Capping, Decorative Labeling, Flexibles & Trays, Pharma, Handling & Sterilizing, Labeling & Coding, Robotics & End of Line, and Systems & Integration.

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Parts & Service

If you have a service request, please fill out the form below and one of our technicians will follow up with you right away.

Contact Parts & Service

GENERAL SUPPORT
800.342.0613

Field service and support inquiries:
Serpa.Service@ProMachBuilt.com

Parts ordering and quotes:
Serpa.Parts@ProMachBuilt.com

Customer Support

Serpa.Service@promachbuilt.com

Director of Aftermarket

Brandon Gonzalez
Brandon.Gonzalez@ProMachBuilt.com

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PMMI Certified Trainer Program

Serpa is proud to offer the PMMI Certified Trainer Program - a recognized designation that ensures the highest standards of quality training are being met and unparalleled value is being given to the customer.

Our certified trainers make a difference by bringing the following to your company:

Faster start-up curves
Reduced overtime
Reduced downtime
Improved vendor relationships
Reduced service calls
Improved turnaround time for repairs
Reduced equipment failure
Increased safety
Reduced raw and packaging material losses
Attainment of ongoing high productivity
Reduced changeover times
Reduced consumer complaints